Privacy Policy

1. Introduction

EcomPL ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ecompl.com and use our tools and services.

2. Information We Collect

Personal Information

• Name, Email, Phone: Collected when you submit a license request or contact us.
• Payment Screenshots: Uploaded voluntarily during license purchase for verification.
• Token/Product Data: You may provide product tokens and data for analysis through our tools.

Automatically Collected Information

• Usage Data: Pages visited, tools used, time spent on site.
• Device Data: Browser type, operating system, IP address.

3. How We Use Your Information

• To process and fulfill license requests
• To send license keys and service emails
• To improve our tools and user experience
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Third-Party Services

We use reputable third-party service providers to operate and deliver our services, including image processing, email delivery, and secure data hosting. We do not sell your personal information to any third party.

Each third-party provider has its own privacy policy governing data handling. We only share the minimum information necessary to provide our services.

5. Data Storage and Security

License request data is stored in a secure, encrypted database. We implement encryption for sensitive data including license keys. Admin sessions are protected via cookie authentication with HttpOnly and Secure flags.

Uploaded images are processed temporarily in memory and are not permanently stored on our servers.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

To exercise any of these rights, contact us at connect.ecompl@gmail.com.

7. Data Retention

We retain license request data for as long as necessary to provide services and comply with legal obligations. License records are retained for a minimum of 3 years for tax and audit purposes. You may request earlier deletion by contacting us.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.